Confirm identity
Check the item type, color, size label, quantity and ordered variation.
Warehouse-photo review framework
QC photos can help you compare visible details before shipping, but they do not guarantee material quality, fit, authenticity or long-term performance.
Visible evidence only
Images cannot reliably prove material composition, fit, internal construction, authenticity, durability or long-term performance. Lighting, camera angle and compression can also affect what you see.
Check the item type, color, size label, quantity and ordered variation.
Review front, back, sides, labels, closures and included pieces without assuming unseen details are correct.
Look for differences from the current listing and decide whether you need clarification.
Approve, request more information or follow the current return process before parcel submission.
Questions in context
Start with item identity, color, size labels, visible damage, included parts and whether the photographed variation matches the order.
No. Warehouse photos provide limited visual evidence and should not be treated as authentication or a quality guarantee.
Use the available service options to request clarification or additional images before approving international shipment.
Use the available community support channels if you need help checking your next step.